Our Credentials.

BAR

British Association of Removers

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For over 100 years, the British Association of Removers (BAR) has been the recognised voice of the professional moving and storage industry in the United Kingdom.
Choosing a BAR Member will ensure your move goes smoothly with added peace of mind that comes from using a reputable, professional and safe remover, and in the unlikely event that something goes wrong, you’ve got someone to turn to.

BAR Code Of Practice

What Is The Code Of Practice?

The Code sets out the standards that furniture removal companies should comply with regarding service, fair trading, advertising and handling of complaints relating to removal activities for private individuals within the UK.
Compliance with the Code is mandatory for all members of BAR engaged in removal activities for private individuals within the UK.

Every Bar Member Makes The Following Key Commitments To You:

We promise that we will act fairly and reasonably in all our dealings with you and uphold all the standards contained in the Code.

Our key commitments are as follows:

  • We will make sure that our advertising and promotional literature is clear and not misleading.
  • We will give you a clear description, price and timetable for the work to be carried out.
  • We will offer insurance or other protection options.
  • We will explain clearly our liability for loss or damage, the time limit for making claims, and cancellation/postponement rights and charges
  • We will provide staff who are courteous, competent and committed to providing a high standard of service.
  • We will deal quickly and sympathetically with things that go wrong.
  • We will publicise the Code, have copies freely available and make sure our staff are trained to put it into practice.

For more information about the BAR Code Of Conduct, please visit there website at www.bar.co.uk

Contact BAR
  • The British Association of Removers
  • Tangent House
  • 62 Exchange Road
  • Watford
  • Hertfordshire
  • WD18 0TG

For more information about the British Association of Removers

FTA

Freight Transport Association

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The Freight Transport Association (FTA) traces its roots back to 1889: its mission is to represent the views and interests of over 13,000 companies: from large multinationals and household names to small and medium businesses.
It is one of the largest trade associations in the UK, with members moving goods by road, rail, sea, and air. FTA policy is decided by its members from all modes, through its quarterly regional and national councils. National Councils comprise the British Shippers Council, the Rail Freight Council, the Road Freight Council, and the Freight Council.

The FTA also provides members with services that help them to operate safely, efficiently, and in an environmentally sustainable way.

For more information please visit fta.co.uk

bar tsi verified

We adhere to the British Association of Removers Alternative Dispute Resolution Scheme which is independently operated by;

The Furniture Ombudsman
3-4 Viewpoint Office Village
Babbage Road
Stevenage
Hertfordshire
SG1 2EQ

T: 0333 241 3209
W: www.thefurnitureombudsman.org